Number One Problem Reported to Support
Hey there Letterpoppers! We’ve noticed a consistent problem with newbies who sign up and can’t get a confirmation email. We know that about 10% of you just don’t get that first email because of your spam traps (hotmail seems bad). But, we have a lot of folks who mistype their own email address. If you do that, then you can’t get the login, of course!
Also, if you send an email to support, please add your email address (even if you use the “having a problem” function). We can’t reply without an address.
For those of you who don’t get your confirmation email, try to add letterpop.com as NOT SPAM to your email provider. Every time our users mark us as not spam it will help us be recognized on your ISP as a whitehat user.
For the 10% of new users who don’t get an email, just use the “having a problem” feature and we’ll turn your account on manually.